Term & Condition

All Exede 5 and Exede 12 Internet Packages and Promotions
One-time setup fee may be charged at the time of sale. Minimum 24-month service term.
Monthly service fees and taxes apply. Equipment lease fee is $9.99 per month, or if prepaid,
$199.99 for 24 months. Equipment must be returned upon cancellation of service, otherwise
an unreturned equipment fee will apply. Non-standard installations may result in additional
charges. Speeds are “up to”, are not guaranteed, and will vary. Service is subject to data
transmission limits measured on a monthly basis. For full details, see the Data Allowance
Policy here. After 12 month promotional period, $2.99 per month fee for anti-virus software.
Service is not available in all areas and requires a clear view of the southern sky. The
performance of some games over the Internet is very poor and some games may not work at
all. Use of the Exede Internet service on multiple devices requires a wireless router. Virtual
private networks (VPNs) and remote computer access may be very slow with Exede. Some
VPNs may not work at all. All offers may be changed or withdrawn at any time. Exede is a
registered service mark of ViaSat, Inc.

Exede Evolution
Accessing web pages and email will generally not count towards the 5 GB monthly data
allowance. All other internet usage will count towards the data allowance, including any
internet activity embedded in web pages or email, streaming video or audio media, playing
online games, uploading or downloading files on a browser through any third-party application,
third-party applications, data transferred through a virtual private network (VPN) or other
forms of remote access, voice or video chatting, and sending or receiving emails with
attachments greater than 25 MBs.

Free Setup Fee Promotion for Exede Internet
Free setup fee promotion available only to new Exede12 customers in limited areas who order
service during the promotion period. One-time setup fee of $149.99 will be credited via an
instant rebate of $149.99, which will be reflected on the customer’s first bill.

$50 Off Setup Fee Promotion for Exede Internet
$50 off setup fee promotion available only to new Exede12 customers in limited areas who
order service during the promotion period. One-time setup fee of $149.99 will be charged at
the time of sale and a $50.00 instant rebate will be credited on customer’s first bill.

$100 Off Setup Fee Promotion for Exede Internet
$100 off setup fee promotion available only to new Exede12 customers in limited areas who
order service during the promotion period. One-time setup fee of $149.99 will be charged at
the time of sale and a $100.00 instant rebate will be credited on customer’s first bill.

Three Year Price Lock Guarantee
The three year price lock guarantee is available to Exede customers who have ordered service
on or before April 19, 2014. The price lock guarantee applies only to the monthly internet

service fee and the monthly equipment lease fee and excludes all taxes and surcharges. The
price lock guarantee runs for 36 consecutive months from the date of account activation,
requires that the customer’s account remain in good standing, and may terminate with certain
account changes.

TurboTax Promotion
Discount does not apply to TurboTax Basic edition. State filing charges apply. Limited time
offer for TurboTax 2013 Federal filing products. Terms, conditions, features, availability,
pricing, fees, service and support options subject to change without notice. TurboTax and
TurboTax Online, among others, are registered trademarks and/or service marks of Intuit Inc.

Late Night Free Zone
The Late Night Free Zone provides for unmetered uploads and downloads to customers on a
Classic Exede plan from midnight to 5:00 a.m. customer local time every day of the week. If you
have already used your monthly data allowance, you may still use the Late Night Free Zone at
regular speeds. The Late Night Free Zone is not available to customers on the
Vacation/Seasonal Suspend plan.

Early Bird Free Zone
The Early Bird Free Zone provides for unmetered uploads and downloads to customers on the
Exede Evolution plan from 3:00 a.m. to 8:00 a.m. customer local time every day of the week. If
you have already used your monthly 5GB data allowance, you may still use the Early Bird Free
Zone at regular speeds. The Early Bird Free Zone is not available to customers on the
Vacation/Seasonal Suspend Plan.

DSL Comparison
Comparison to DSL service is based on data published in the FCC’s 2013 Measuring Broadband
America February Report http://www.fcc.gov/measuring-broadband-america.

Data Usage Examples for Exede Evolution Plan
Examples of data consumption for individual activities under the Exede Evolution plan are
estimates only and are based on the following assumptions: (1) the average bit rate for
streaming standard definition video is 1 Mbps; (2) the average bit rate for streaming music is
128 kbps; (3) the average song download is 4 MBs; and (4) the average photo download is 2
MBs. Depending on the content accessed, the distributor of the content, your network
configurations, your computer settings and your browser settings, the amount of internet
activity you may engage in within the Exede Evolution 5 GB data allowance will vary.

DIRECTV Bundle
The DIRECTV bundle offer purchased directly through ViaSat or DIRECTV and not through
ViaSat’s Dealer channel is available only to customers who have not had DIRECTV service during
the previous 24 months, who otherwise qualify to receive DIRECTV service and who are new
Exede Internet customers. You must agree to separate 24-month service agreements to
receive both DIRECTV and Exede Internet service. To receive the $10 monthly Exede Internet

discount for the first 12 months of your service term, you must remain a DIRECTV customer
during this time period. Prices are for Internet service only. In areas where ViaSat is charging a
one-time setup fee for Exede Internet service, $49.99 will be credited via an instant rebate,
which will be reflected on the customer’s first bill.

DIRECTV Service
Service provided by DIRECTV. 24-MONTH DIRECTV AGREEMENT. EARLY CANCELLATION WILL
RESULT IN A FEE OF $20/MONTH FOR EACH REMAINING MONTH. Must maintain 24
consecutive months of any DIRECTV programming package ($29.99/month or above) or any
qualifying international service bundle. NON-ACTIVATION CHARGE OF $150 PER RECEIVER MAY
APPLY. ALL EQUIPMENT IS LEASED AND MUST BE RETURNED TO DIRECTV UPON
CANCELLATION, OR UNRETURNED EQUIPMENT FEES APPLY. VISIT directv.com OR CALL 1-800-
DIRECTV FOR DETAILS. Receipt of DIRECTV programming subject to DIRECTV Customer
Agreement; copy provided at directv.com/legal and in order confirmation. DIRECTV and the
Cyclone Design logo are registered trademarks of DIRECTV, LLC.

Exede Voice Service
Available only as an add-on service for Exede12 customers (and certain Recovery Act
customers) in Exede12 service areas, excluding Alaska and Hawaii. Minimum 6-month service
term. Additional charges for calls to destinations outside of the 50 United States, the District of
Columbia and Canada and for directory assistance calls. Billing for Exede Voice for existing
Internet customers commences five days after the date ordered and for new Internet
customers five days after the date Internet service is installed, even if the customer does not
activate the Exede Voice equipment. Monthly service fee is $19.99 for the first six months for
first-time Exede Voice customers and $29.99 thereafter, and is subject to taxes, E911 fees and
other regulatory fees and surcharges. 911 service through Exede Voice’s satellite technology
may be limited in comparison to 911 service available through traditional landline telephone
carriers. Exede Voice may not work well with fax machines, security systems and other analog
data services and devices. Offer may be changed or withdrawn at any time. Exede Voice is a
registered service mark of ViaSat, Inc.

Rev. 2/19/2014

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